1、Provide check-in, billing check, exchange room, extend room, early check-out, check-out, Fapiao service.
為客人辦理入住、查賬、換房、延房、提早退房、退房、開發票或換發票手續。
2、To change the room or exchange the foreign currency according to the police & process for the guest.
根據客人需求,按照規定為其兌換外幣。
2、Make sure all cashiers transaction summaries have been completed correctly and balanced with OPERA Summary.
確保所有收銀業務的匯總表正確完成,并且應和OPERA總數一致。
3、Controls and maintains arrivals and departures records and pre-registration cards for VIPs and returning guests.
掌握并保留客人的抵離店記錄及重要客人和回頭客的提前登記卡。
4、Attends to guest’s inquiries and requests.
傾聽客人的咨詢和要求,并提供相關服務。
5、To maintain good working Relationships with your colleagues, and all other departments.
與部門內部和其他部門員工保持良好的工作關系。
--Professional Technical Responsibilities
專業技術責任
1、Effective communication skills in both Chinese & English.
有效的中英文溝通能力。
2、Have good command of Word & Excel.
熟悉 Word 和 Excel 操作。
聯系我時,請說是在云南招聘網上看到的,謝謝!