1、Provide check-in, billing check, exchange room, extend room, early check-out, check-out, Fapiao service.
為客人辦理入住、查賬、換房、延房、提早退房、退房、開發(fā)票或換發(fā)票手續(xù)。
2、To change the room or exchange the foreign currency according to the police & process for the guest.
根據(jù)客人需求，按照規(guī)定為其兌換外幣。
2、Make sure all cashiers transaction summaries have been completed correctly and balanced with OPERA Summary.
確保所有收銀業(yè)務(wù)的匯總表正確完成，并且應(yīng)和OPERA總數(shù)一致。
3、Controls and maintains arrivals and departures records and pre-registration cards for VIPs and returning guests.
掌握并保留客人的抵離店記錄及重要客人和回頭客的提前登記卡。
4、Attends to guest’s inquiries and requests.
傾聽客人的咨詢和要求，并提供相關(guān)服務(wù)。
5、To maintain good working Relationships with your colleagues, and all other departments.
與部門內(nèi)部和其他部門員工保持良好的工作關(guān)系。
--Professional Technical Responsibilities
專業(yè)技術(shù)責(zé)任
1、Effective communication skills in both Chinese & English.
有效的中英文溝通能力。
2、Have good command of Word & Excel.
熟悉 Word 和 Excel 操作。
聯(lián)系我時，請說是在云南招聘網(wǎng)上看到的，謝謝！